Aer Lingus and Datalex welcome enhanced NDC connection

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Aer Lingus Customer Experience NDC
Aer Lingus and Datalex welcome enhanced New Distribution Capability (NDC) connection. The enhanced partnership will ensure more passengers booking Aer Lingus flights through trade partners will have access to more options to customise their travel and choose elevated offers.
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Dublin, Ireland, 19 September 2024 – Datalex plc (“Datalex”, the “Company” or the “Group”) (Euronext Growth Dublin: DLE), a market leader in digital retail technology focused on the airline market, today announces the enhancement of Datalex’s New Distribution Capability (NDC) to Aer Lingus.

Aer Lingus has recently extended its New Distribution Capability (NDC)  to trade partners. The enhanced partnerships will ensure that more passengers booking Aer Lingus flights will have access to more options to customise their travel and choose elevated offers. Aer Lingus fare products are now available with a direct connection through Datalex NDC technology.

Datalex’ NDC connection will enable customers to choose from the most bespoke and competitive fares when booking Aer Lingus flights. This activation simplifies the booking process, allowing Aer Lingus to build tailor-made holidays, and make changes to their flight itinerary as required.

Susanne Carberry, Aer Lingus Chief Customer Officer, said: “Aer Lingus is delighted to expand our New Distribution Capability (NDC).

Our NDC platform provider, Datalex, has played a pivotal role in assisting us in reaching this exciting milestone on our NDC journey. Through NDC, supported by Datalex, Aer Lingus customers can enjoy our best value fares and an enhanced digital experience.

Aer Lingus looks forward to saying ”You’re Very Welcome’ to customers who seek seamless connections between North America and Europe”

Commenting on the activation, CEO of Datalex, Jonathan Rockett, said: “We are pleased to announce the integration of our latest NDC solution has gone live. This technical integration marks a significant step forward in our NDC capabilities opening up new revenue opportunities for our airline partners. Additionally, we are thrilled to have extended this capability to Aer Lingus through our Digital Retailing partnership. This development highlights Aer Lingus and Datalex’s shared vision and commitment to drive innovation and efficiency in the passenger booking experience.

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