Drive customer-centricity with superior self-service capabilities, provide a seamless payment experience and benefit from significant cost savings.
Our Order Management solution is designed to provide a seamless self-service experience across all direct channels.
Compatible with any PSS, our solution is designed to integrate seamlessly with existing airline systems.
Control and accelerate your offers and orders with the Digital Configurator – a fast and sophisticated, cloud-based configurator.
Our solution simplifies the creation and fulfilment of orders, significantly reduces PSS costs and reliance on cost centres, and enables advanced payment capabilities and servicing of air and non-air ancillaries.
At Datalex, we’ve worked hard to create an order management system that facilitates the transition beyond the PSS. The framework we’ve adopted for our order management system means that its very well positioned to be a standalone product and it’s one of the best solutions in the industry at the moment.
Datalex continues to be an essential cog in the Aer Lingus digital transformation machine. The scalable product suite that Datalex provides will help enable Aer Lingus to continue to improve and refine our end-to-end digital customer experience. This is an essential part of our goal to ensure our customers can easily and quickly self-service on the channel of their choice.
Unlock the potential of personalised offers and dynamic pricing to boost passenger engagement and revenue.
Our solutions empower airlines to tailor experiences, optimise pricing strategies, and enhance customer satisfaction, ensuring a competitive edge in the market.
Go beyond the static price tag to a world where pricing never sleeps with Datalex Pricing AI – an AI-powered, real-time airline pricing engine that transforms Revenue Management, optimises revenue, and boosts load factor.
AI-powered dynamic price tags are continuously generated in real-time and scaled across the airline’s network.
Learn how Datalex can transform your airline’s retail strategy
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